Privacy Policy for EVOX
EVOX ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website:
What personal information do we collect?
We may collect the following types of personal information:
- Contact Information – name, email address, phone number, company name, job title, location.
- Account Information – login credentials, preferences, user IDs, or portal access logs.
- Usage Data – information about how you interact with our website and services (e.g. pages viewed, time spent, referring pages).
- Technical Data – IP address, browser type, operating system, device identifiers, cookies and similar technologies.
- Marketing and Communication Data – your communication preferences and responses to emails, downloads, or event participation.
How do we use personal information
We use your personal information for purposes including:
- Providing and maintaining our services – including access to platforms, support, product updates, and documentation.
- Responding to inquiries or support requests – via email, contact forms, or customer support.
- Sending marketing and promotional communications – where legally permitted or with your consent.
- Improving website performance and user experience – performance tracking, troubleshooting, and UX enhancements.
- Complying with legal obligations – such as audit, regulatory, or contractual requirements.
Who do we share personal information with?
We do not sell your personal information. However, we may share it in the following scenarios:
- With service providers – such as cloud hosting, analytics, marketing, CRM, or security providers acting on our behalf.
- With business partners or affiliates – for joint marketing, training, or product support (where permitted).
- For legal or regulatory purposes – when required to comply with legal obligations, law enforcement, or dispute resolution.
- During corporate transactions – such as mergers, acquisitions, or reorganizations (subject to confidentiality safeguards).
All third parties are subject to contractual data protection obligations.
Data Security and Retention
We apply appropriate technical and organizational security measures to protect personal data from unauthorized access, loss, misuse, or disclosure. These measures include encryption, access controls, monitoring, and staff training. We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with legal and contractual obligations. Inactive records may be archived or anonymized for statistical analysis.
Despite our efforts, no system can be 100% secure. Please contact us immediately if you believe your data has been compromised.
How to contact us?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:
Head Office: Espero Technology Pte. Ltd. (Global HQ)
Address: 10 ANSON ROAD, #27-18, INTERNATIONAL PLAZA Singapore 079903
Tel: +65 8015 5251
Email: marketing@esperotech.com
Address: 10 ANSON ROAD, #27-18, INTERNATIONAL PLAZA Singapore 079903
Tel: +65 8015 5251
Email: marketing@esperotech.com
High Performance, Self-Service, and Intelligent
